Crisis Care Program (CCP)

What is CCP?
CCP provides a variety of services to individuals facing a crisis. A mental health crisis could include overwhelming depression, thoughts of suicide, poor concentration, disturbing thoughts, or feeling out of control. Sometimes people find themselves crying a lot, feeling anxious, or having trouble thinking clearly. When these problems come on suddenly, or take a noticeable turn for the worse, and interfere with a person’s ability to deal with every day life, this can be considered a crisis.
Community Crisis Program Worker
Sometimes just talking to a caring professional can make a difference. We can help people understand what’s going on, help them explore their options, offer support, and suggest other resources that might provide further assistance. We especially want to help people avoid psychiatric hospitalization or re-hospitalization when possible.

Crisis Phone Counseling
Crisis Counselors are available 24 hours a day to speak with you by phone. The number is: 847- 377-8088. You do not have to give your name when you call. We can help guide you through difficult times, manage stress, anxiety and depression, and cope with longer-term difficulties. Information and referrals to other Health Department programs are also available.

Crisis Counseling at Our Office
Crisis Counselors are also available to speak with you in person 24 hours a day. You can call first to let us know you’re coming by, or just show up.

People frequently come to see us in person when they don’t feel comfortable talking by phone, or when they just like to see somebody face-to-face to talk about what’s bothering them.

Respite is a service where people in crisis come and stay at our program. Most people stay 1 to 2 weeks, but some people stay a little longer, and some a little less.

While here, you will attend daily groups to help you find more effective ways to cope with your symptoms or situation, and recover from your crisis. You will be seen by our psychiatrist, and treated with medication if appropriate.

To be admitted, you must be a Lake County resident, age 18 or over, and be experiencing a mental health crisis.

Who is eligible?

Services are available to Lake County residents, at least 18 years of age.

What is the cost?

Fees are based on level of income and number of dependents. A sliding-fee schedule based on national poverty levels is available for Lake County residents.

Hours of Service & Location
Walk-ins are welcomed at the program office. Call or come by to learn more. Crisis Intervention services are available 24 hours a day, 7 days a week.