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Lake County Public Works  

To Report a Problem

Contacting a utility service can sometimes be confusing.  The easiest way to find the correct phone number is to look on your bill.  If you are a new resident check with your realtor or ask a neighbor for the name of your service provider.

  • Water Main Break or Leaking Fire Hydrant
    For Lake County Public Works service areas call 847.377.7500.  After-hours call 847.336.1611.
    For other service areas contact the appropriate
    City or Village.

  • No Water Service, Low Water Pressure or Poor Water Quality
    For Lake County Public Works service areas call 847.377.7500.  After-hours call 847.336.1611.
    For other service areas contact the appropriate
    City or Village.

  • Sanitary Sewer Backup or Odor Problem
    For Lake County Public Works service areas call 847.377.7500.  After-hours call 847.336.1611.
    For other service areas contact the appropriate
    Sanitary Service Provider, which may be your local City or Village.

  • Storm Sewer Backup or Flooding Problem
    Contact your 
    Township or the Stormwater Management Commission.

  • Electrical Power Outage
    Contact your
    Electric Service Provider.  For downed power lines or electrical fires call 911.

  • Natural Gas Leak or Suspicious Gas Odor
    Call 911 to report an emergency. For other questions contact your
    Gas Service Provider.

  • Garbage or Recycling Issues
    Some areas are served by more than one garbage or recycling service.  Contact your local
    City, Village or Township to find the Waste Management Providers available for your neighborhood. 

  • Telephone Problem
    Contact your local or long-distance
    Telephone Service Provider.

Contact Information

847.377.7500
PublicWorks@lakecountyil.gov
650 W. Winchester Road
Libertyville, Illinois 60048

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